PRIVACY POLICY

Privacy Policy

This privacy policy sets out how Hello Baby Newborn Photography uses and protects any information that you give when you use this website.

Hello Baby Newborn Photography is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Hello Baby Newborn Photography may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 2019.

What we collect
We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers.
• IP address
• Information about your computer / browser

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• internal record keeping
• we may use the information to improve our products and services
• from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests
• Analytical information

Disclosure of your personal information to third parties:
– only to the extent necessary to run our business / website / fulfill contracts
– when required to do so by law

Your personal information
– we hold your personal information for no longer than necessary (for legal obligations)
– you can access your personal information by contact us
– you can update / delete / correct your personal information
– withdraw the consent of our company using the information

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We encrypt all data sent on our website (using SSL) and only grant access to your personal information where necessary.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies (Google Analytics)to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Here are our main cookies:

Google Map
Persistent cookie set by Google maps. On some pages we embed interactive maps using Google Maps.

Google Analytics
These cookies are used to collect information about how visitors use our site.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulation 2018.

If you believe that any information we are holding on you is incorrect or incomplete, please write to our email address ([email protected]) as soon as possible. If you’d like us to remove your information from our database please send an email to [email protected] and we will happily remove it. We will promptly correct any information found to be incorrect.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the legal requirements you can complain to the Information Commissioner’s Office (ICO).

REFUNDS & RETURNS

Thank you for shopping at Hello Baby Newborn Photography.

If you are not entirely happy with your purchase, we’re here to help.  

 

Returns  

You have 14 calendar days to return an item from the date you received it. 

To be eligible for a return, your item must be unused and in the same condition that you received it.  your item must be in the original packaging.  

Your item needs to have the receipt or proof of purchase.  

Refunds  

Once we receive your item, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.  

Shipping  

You will be responsible for paying your own shipping costs for returning your item.  shipping costs are non-refundable.  Returned items should be addressed to Hello Baby Newborn Photography, Chapel Cottage, Preese Hall, Singleton Road, Weeton, Preston PR4 3HT.  

Contact Us 

If you have any questions on how to return your item to us, contact us by phone or email.  

07817595710

REGISTERED BUSINESS NAME & ADDRESS

Hello Baby Newborn Photography

TA/ Jo Boulton Photography

Chapel Cottage, Preese Hall

Singleton Road, Weeton

PRESTON, PR4 3HT

Phone: 07817595710

Email: [email protected]